The world of communication beats all other fields when it comes to the development and implementation of new and creative ideas. To make our lives easier, they develop new and innovative ideas daily. With the growing demand for cost – effective and efficient communication channels, innovation is the only way to go. Communication is vital for business success and with inefficient communication channels, businesses could suffer massive losses.
IP Telephony is one of the most notable advances that have been made in communication. IP telephony entails the use of technologies that use the internet packet protocol to convey data and other forms of communication. In the past such communication was done over public switched telephone networks (PSTN). Over the internet, voice and text is carried as packets of data on shared lines thus eliminating the tolls of the public switched telephone network. Government regulation of the IP telephone is little unlike in the traditional telephone services. The way that businesses communicate with each other and their customers has been greatly revolutionized in terms of flexibility and affordability by the use of IP telephony. Reduced costs, security and increased productivity are some of the advantages that businesses get from using IP telephony.
IP telephony ensures that a business has access to several IP based applications, especially if you are on the hosted VoIP solution. This does not require the business to make a capital investment. Compared to the traditional telephone service, the management and maintenance of IP telephone hosted services is very cheap. Additionally, only a single network is required to transmit bot data and voice in IP telephony. This means that the need to invest in communication infrastructure is reduced.
Another advantage that a business gets from using IP telephony is the security of their communication. Secure routing and remote access can be done through the use of Virtual private networks even over the public network. A virtual private network ensures that the communication is as secure just like sending it over a private network. Using IP telephone also allows businesses to access features that are more advanced. Advanced features in IP telephony include video – conferencing and incoming call management at affordable rates. IP telephony provides these features, that are equivalent to whet the traditional corporate PBX provided, but now at cost – effective rates. For small and medium businesses, these features enable them to run more efficiently.
IP Telephone also greatly increases the productivity of a business. The provision of several applications and devices by IP telephony enables employees to work and communicate more effectively and in effect increasing their productivity. IP telephony enables people separated geographically to effectively communicate and collaborate.